Effective Date: 08 May 2025

Welcome to Ganga Bawarchi (“we,” “our,” “us”). By accessing and using our website www.gangabawarchi.com, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our Site.

1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms and any other legal notices or guidelines posted on the Site. If you do not agree to these Terms, you should not use the Site.

2. Account Registration

To place orders or access certain features of our Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.

3. Product Availability

While we make every effort to ensure that all products listed on our Site are available, we do not guarantee product availability. If an item is out of stock or unavailable, we will notify you as soon as possible and may offer alternatives, cancel the order, or refund your payment.

4. Pricing and Payment

  • Pricing: All prices listed on our Site are in Rupees and are subject to change without notice. We make every effort to ensure accuracy, but errors may occur.
  • Payment: Payment for products is due at the time of order. We accept various payment methods, including credit/debit cards, digital wallets, and other forms as listed on the Site.

5. Order Confirmation and Cancellation

After placing an order, you will receive an order confirmation email containing the details of your purchase. We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors, fraud prevention, or other legitimate reasons. If your order is canceled after payment is made, a full refund will be issued.

6. Delivery and Shipping

  • Shipping Costs: Shipping costs will be calculated based on the delivery address and weight/size of the order. Shipping fees will be displayed at checkout.
  • Delivery Time: We aim to process and ship orders as quickly as possible. Estimated delivery times are provided at checkout and may vary depending on location and availability.
  • Risk of Loss: Once the products are delivered to the shipping carrier, the risk of loss or damage to the items is transferred to you.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return or exchange, subject to our return policy:

  • Eligibility for Returns: Returns must be made within 10 days of delivery, and the items must be unused, unopened, and in their original packaging.
  • Return Process: To initiate a return, please contact us with your order details. We will provide return instructions and issue a refund once the items are received and inspected.
  • Non-Refundable Items: Certain items, such as perishable goods, are non-returnable.

8. User Conduct

You agree to use the Site in a manner that complies with applicable laws and regulations. You are prohibited from:

  • Engaging in any fraudulent activity, including submitting false or misleading information.
  • Using the Site to harass, defame, or abuse others.
  • Uploading or transmitting any harmful content, such as viruses or malware.
  • Attempting to gain unauthorized access to the Site or other users’ accounts.

9. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of [Your Grocery Website Name] and is protected by intellectual property laws. You may not use, reproduce, or distribute any of this content without express permission.

10. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to errors, omissions, interruptions, or delays in service. Your use of the Site is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Ganga Bawarchi, its affiliates, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your use of the Site.

12. Third-Party Links

The Site may contain links to third-party websites for your convenience. We do not endorse or control these third-party sites and are not responsible for their content, privacy practices, or terms of use.

13. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. Changes will be posted on this page, and the updated Terms will be effective immediately upon posting. It is your responsibility to review these Terms periodically.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from the use of the Site will be subject to the exclusive jurisdiction of the courts in Greater Noida.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Ganga Bawarchi
Email: info@gangabawarchi.com
Phone: +91-9999999999
Address: Greater Noida